Showing posts with label Penny Sansevieri. Show all posts
Showing posts with label Penny Sansevieri. Show all posts

Sunday, June 9, 2013

How to Sell eBooks Directly to Readers

Great sales = success . However, finding readers and selling directly to them seems to be as easy as searching for the proverbial needle in a haystack. However, thanks to Penny Sansevieri and her great newsletter, I have uncovered some new leads to benefit indie authors.
 
This article explains how to sell your eBook directly to readers without using an online reseller such as Amazon, Apple, Barnes & Noble, Google Play, or Kobo. Readers can get your book and revisions immediately, and you can make as much money as possible on each sale. However, this is too perfect a picture, so keep two factors in mind.
 
  1. First, somehow you need to get the eBook to your customers and their money to you. This can entail website hosting, fulfillment, payment processing, shipping, and customer service.
  2. Second, this method only works if you have the ability to expose your readers to your offering.
    While people might stumble upon your book on Amazon, iBookstore, Nook, Google Play, and Kobo because of internal recommendation engines and large amounts of traffic, this isn't going to happen with this type of sale.
 
Gumroad
Gumroad charges $0.25 per download plus 5 percent of the sale for hosting and selling your file. For example, if you sell a PDF for $3, Gumroad keeps $0.40 ($0.25 + 5 percent of $3) and you'd get $2.60. This is more than you'd get from Kindle Direct Publishing for the same transaction. Gumroad also offers a "$0+" option. This means that people can pay whatever they want to-including nothing.

I used Gumroad to distribute a PDF of What the Plus! Unfortunately, I didn't track results when I varied the price from $2.99 to as low as "pay what you want." Over the course of a month, 26,717 people clicked on the link, and 1,632 people downloaded it.

Most people paid $0, but the donations amounted to $803.23, so the average amount paid was approximately $0.50 per copy. This was four months after the introduction of the book. By that time, I had given away approximately 15,000 copies and sold 15,000 copies.

People cannot pay with PayPal because Gumroad only accepts credit cards. Also, Gumroad asks for a minimal amount of personal information, so it cannot provide information about where your customers live. Someday you may need this information to charge sales tax or value-added tax for digital content.

Gumroad requires a preexisting and loyal audience that will click on a link that you provide. As a first-time author, this may be difficult, but you'll learn how to build your "platform" in the next section of the book, "Entrepreneur." If you can make this work, there are two big benefits: retention of more of the selling price and access to the e-mail addresses of everyone who has bought the file.
E-Junkie
E-Junkie is another way to sell your book directly. Unlike Gumroad's per-copy flat fee and percentage, E-Junkie charges according to the number of files and storage space that you use. The number of downloads is unlimited.

A collection of ten files totaling less than fifty megabytes costs $5 per month. Therefore, if you had one book that is less than fifty megabytes (which is a huge size for a book), you'd only pay $5 per month, and you could sell an unlimited number of copies.

Unlike Gumroad, customers can use PayPal, Google Checkout, TrialPay, and Authorize.net but not credit cards. Finally, also unlike Gumroad, E-Junkie can calculate sales tax and VAT charges because it knows where your customers reside.
ClickBank
ClickBank is a third way to sell ebooks directly. You create an account, upload your file, price it, and sell it. There is a $49.95 activation fee to get started. Customers can use credit cards or PayPal.

A key difference between ClickBank and the other two services is ClickBank's affiliate program. The scenario ClickBank paints is that people discover great books in the ClickBank marketplace. Then they join the ClickBank affiliate program, get an affiliate link to their favorite books, and promote the link on their blog and through social media.

The company says that it has 100,000 affiliates in 200 countries. It claims to have paid more than $1.8 billion to affiliates and vendors (the people who upload files) and to process 30,000 transactions per day.

The revenue split with ClickBank is different from the other direct-sales sites. ClickBank operates on a wholesale price/retail price model, which means you set a wholesale price (the price at which ClickBank and other affiliates buy the book from you) and a retail price (the price customers see and pay). Your revenue is the wholesale price, since you are selling to ClickBank, and they are the seller of record to customers.
Ganxy
Ganxy is an interesting start-up in this segment. It enables you create a "showcase" for your eBook and sell it in EPUB, MOBI, and PDF format. Ganxy provides payment functionality, file hosting, and customer service.

Ganxy charges 10 percent of net sales, where net sales is the selling price of the eBook less a payment-processing fee. Think of it as a website like Gumroad, E-Junkie, and ClickBank that is dedicated to selling eBooks.
Caveats
If you can convince people to buy your book from these services, you can make more money per book. Nathan Barry's App Design Handbook is an example. Barry has a concentrated market of app programmers, and these programmers are willing to pay his book's price of $39.

For these programmers, the book isn't a $2.99 Gothic-romance whim. Designing apps is their livelihood, so a $39 price point for a book that can help them succeed isn't a problem. Barry makes approximately $38.20 per book, so if he sold 2,000 copies, he could buy a Porsche.

On the other hand, online eBook resellers such as Amazon and Apple pay less per copy, but they may sell more copies. Also, direct sales do not count toward sales rankings for bestseller lists, and books on these lists tend to sell more because they are visible.

If your customers are not price sensitive and you have a way to reach them, then selling direct can work. If these conditions do not exist, then it may be better to make less money per copy but sell more copies using online resellers and bookstores.
PayPal
If you're wondering about using PayPal to sell eBooks, it's not applicable to most self-publishers because this would require creating a website where your readers have an account, and you control access to your eBook's file. Essentially, you'd have to become your own E-Junkie and manage an ecommerce site.

PayPal provides payment collection, and when someone pays, it tells your website to grant access-for example, if someone buys more weapons in an online game. Credit cards such as MasterCard and Visa work in similar ways. However, these companies do not act as your store by hosting your eBook and selling it.

So your customers can pay with PayPal and credit cards, but on Gumroad, E-Junkie, and ClickBank, not directly to you.

This fantastic information comes from Guy Kawasaki, who has written 12 books, 10 of which were
traditionally published. His newest book is APE: Author, Publisher, Entrepreneur - How to Publish a Book, which helps people understand how and why to self-publish.

APE: Author, Publisher, Entrepreneur - How to Publish a Book, by Guy Kawasaki and Shawn Welch, is available as an eBook ($9.99) and in paperback ($24.99). Visit


Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques.

by Fiona Ingram

Saturday, April 14, 2012

Pinterest: The Power of a Pin!

Pinterest: the new name on everyone’s lips and I must have been the last person on the planet to wake up and create my own boards. Actually, I am embarrassed to say that my initial reaction on hearing the word “Pinterest” was that it had some thing to do with the playwright Harold Pinter. How foolish one can be… I hardly know where to start in describing Pinterest and how it can benefit your work. So, here’s great advice from the Author Marketing Experts who know best.


The Power of a Pin: Why Pinterest is a Game Changer

For those of you who haven't been on Pinterest, the concept is almost deceptively simple. You sign up for an account (there's a waiting period right now as Pinterest tries to manage traffic and new accounts, once you sign up it should take about a week before you can get in). The site is a collection of boards, sort of like virtual bulletin boards that you name and add to your page. You can have as many boards as you want and name them whatever you want (though make sure to read through the Pinterest terms of service so you know you're not violating any of their regulations). The boards can describe your brand, book, message, or business.

So, that said, how can you make the most of Pinterest? Like any social network, I recommend that you poke around, follow a few people in your industry, and see what they are posting about. There are a lot of creative boards and a lot of companies using Pinterest as a unique brand extension.

Picking your Boards
  • First, it's important to come up with creative and interesting board names. Keep in mind that these board names get shared whenever someone repins you so make them catchy!
  • When you first start on Pinterest, you are a completely blank slate. It's up to you to fill your new Pinterest page with exciting boards. But where to start? Well, your business, product, message, or book will often determine the boards you put up. You should consider your audience first and what they would like to see.
Here are a few ideas:
  • If you do a lot of speaking or other offline events, create a board that captures the excitement of these by posting pictures and videos. This is especially great if you have a conference or other big event you're planning. You could put the board up early with "teaser" content to encourage sign-ups, too!Create a customer or reader board that has pictures and/or videos of happy customers. I often talk about capturing endorsements or reviews on video when you see someone at an event, these can be posted to this board.
  • How-to boards are great as well. You can create a board (or several) around how-to's related to your product or service.
  • Company boards are great too, you can create one that showcases your company, sharing your core values, and also highlights your team.
  • Thank you boards are great, too. Consider creating a thank you board for clients.
  • If you're promoting a new book, product, or campaign you can also create a board to support that. The board can have tutorials on it, or videos of the new product. It can be a combination of how-to and showcasing what you're offering.
  • Trends and seasonal stuff make great boards, too. So don't hesitate to create a holiday or trend board if you think your audience will be interested.
  • You can also let your customers work on a board with you. Create a user-generated content board and invite customers or readers to pin away!
Marketing Ideas
If the idea of Pinterest is still intimidating, consider the following marketing ideas for your boards:

  • Videos: Pinterest loves videos. What videos can you pin to a board?
  • Keywords are big on Pinterest, so be sure to think carefully about what you name your picture and what words you use in the description. You can even use hash tags on Pinterest and if you're trying to get the attention of another Pinner, use the @ followed by their Pin-name to tag them. You can also use a dollar sign to add a "ribbon" to your pin that will immediately show pricing. This is great if you're selling product.
  • When you add your pin, don't forget to tweet it and add it to Facebook, you can do this as soon as the pin is loaded.
  • When you blog, be sure to add great pictures to your blog so that when you pin your blog post to your board, you can capture a great image. Images on Pinterest are obviously important!
  • Click the "popular" link on Pinterest to see what's hot and what's trending. You might be able to make this part of your content strategy.
  • Be sure to promote your Pinterest account on Facebook, Twitter, on your website, and in your email signature line, of course
A Few Final Points
  • Be sure to add a catchy description to your profile and when you're setting up your Pinterest account, link it to your Facebook and Twitter accounts. This will help you gain followers, and add the icons to your profile page so you can direct people there, too.
  • Make sure to engage on Pinterest. Repin pins you love, comment on pins and since you can see pins on the site from folks you aren't even connected with, be sure to broaden your reach when networking. You never know where the next follower will come from.
  • Pinterest is a fun, if not highly addictive way to start marketing. Still not sure what to do on Pinterest? Then get started by following others in your industry and get a sense of what they're doing. While the future of Pinterest is still uncertain, one thing we know for sure. The site has grown at rates that no one expected and continues to do so. It's been the quickest site to monetize (to give you perspective, it took Twitter five years to monetize) and has already become a staple for many businesses.

Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques.

Despite being hugely technologically challenged, I managed to create three pinboards (so far) for my MG adventure novel, The Secret of the Sacred Scarab. However, my talented friend Lucinda Brant, who writes historical novels (Georgian, to be exact) has fantastic boards that are worth just browsing on their own.


What are you waiting for? Get Pinning!

Thursday, September 29, 2011

Not Just a Pretty Face(Book)!


RIP poor blogger!
 I was recently inspired by a blog post to drag myself out of my Slough of Blogging Despond. The post was by the excellent blogger Roni Loren, entitled ‘Is Blogging Dead?’ Please read it. I found myself overwhelmed by the plethora of very much cleverer-than-mine blog pieces, and despite my promise of last year to cut down on subscriptions, I fear they have crept up and I now read even more incredibly intelligent posts. Plus, some of my favorite bloggers I follow now include loads of even cleverer pieces by people I have never heard of; I felt could not compete with them! My blogging enthusiasm died and my ideas for cute, inventive posts withered. After all, I reasoned, how can I compete with bloggers who create wonderful posts about developing characters when some of mine literally just arrive on my computer screen, fully fledged and grown? Sigh. But Roni’s piece got me all fired up again because at least I felt someone understood my problem. Then I just completed a tour with the wonderful World of Ink/Stories for Children and got such a great response I reasoned that maybe there is life after blogging. Still short on ideas, I drew some inspiration from a post by one of my favorite people in the publishing industry Penny Sansevieri. Here’s her take on how to commit social suicide, or something like that.

The Quickest Way to Kill Your Online Success

Penny says: I have a friend who lives in San Diego. She and her boyfriend rented this lovely home outside of the city. They have tons of land, a great house. It was really a fantastic deal. Since they were in such a good place, the rent was cheap and they had no intention of moving anytime soon, they decided to do some minor renovations to the house. This became their "weekend warrior" project. They'd paint, tinker, plant and in the end, they had a great and slightly improved property. Then one day the owner stopped by for a visit. "Bad news," he said, "I need to sell this property and I have a buyer who wants to offer top dollar, in a market like this I'm sure you understand why I need to take it." They had 30 days to move out.

Now, you might think this is a very sad and unfair situation, but it happens all the time. And it doesn't just happen to real estate, it happens online too. It's a great thing, this social networking, but what a lot of people forget is that you don't own the sites you are populating. While Facebook owns the world (pretty much) right now, things could change. But more than that, sometimes a slight "uh-oh" from you and a slight violation of the site's terms of service can cause you a world of grief. We had a client several years ago who built up 5,000 friends on his personal profile. I kept cautioning him about doing promotion on that page as Facebook has rules against doing promotion on a personal profile. He continued to do promotion (though not heavy) and lost his page. He never got it back. His entire tribe of 5,000 people was lost in the minute it took Facebook to pull down that page.

Don't get me wrong, it's great to utilize these tools and promote yourself, but just remember: as much as you might feel "at home" on Facebook, LinkedIn, Google+, YouTube, and Twitter, you don't own these properties. They do. Be smart and make sure you aren't making these sites the center of your success. Here are a few tips to help you own your real estate:

Website. You should always, always, always have a website. I know some authors who use Facebook as their websites. Big mistake. I know other authors who get a website that doesn't belong to them, meaning they are part of a community of free sites they don't own. If the community decides to stop doing websites and goes away, guess what happens? So does your content.

Smart Social Media. One of the things I really recommend is that you center all of your content around your website. That's partially why I suggest linking your blog to Facebook and Twitter. The content starts on your site and gets funneled from there, rather than in reverse.

Other Ways to Promote. Consider other ways to promote your stuff that isn't social media centric. Interviews on (other) blogs or websites, for instance. Yes, you are still putting stuff out there on other sites, I'm not saying not to. I'm saying that you need to make sure that whatever content you put out there is reflected on your site as well.

Duplicate Content. There's a problem with posting huge amounts of duplicate content online, but unless you are pushing hundreds of pieces out a month, I doubt you have anything to worry about. However, the flip side is that you want to make sure you have copies of all the content you put out there. If you're uploading a video on YouTube, don't delete it off of your computer because you think it's "safe" on this site. It may very well be, but if you lose your page or YouTube gets bought (again) and morphs into something else, you're in trouble.

Enhanced Website. When I talked about having a website, I'm not just talking about having a one or two-pager. I mean have a robust site packed with content. Make sure that you have a blog, and you might consider adding a resource section, etc. All information about your books should be on the site (don't rely on Amazon to house this for you) and be sure that any ordering information is on your site as well. Wait! You might ask, is Amazon in danger of going away? Not likely. But as they've shown in the past by pulling down books and buy buttons without warning: Amazon can do whatever it wants.

Gotta love that traffic!
 Traffic. So, the nitty gritty of promotion is what? Sales, right? Sure, and exposure too (though I think you should target exposure first, then sales, but that's another article). If you're sending all of your traffic to social media sites, guess what? Your website traffic is probably pretty low or non-existent. If you send traffic to social media sites guess who benefits? Well, certainly you do in the way of exposure, but long-term this isn't a good plan. Let me explain why.

If you aren't promoting your site as the center of the universe, and instead pushing people to social media sites, then your website isn't getting those super valuable incoming links from blogs, websites, etc. that you are promoting yourself to. As a result, your site will sink in Google rankings. That means if you lost one or more of your social media sites, you could certainly pick up the pieces and start sending people to your site, but that will be a long, hard haul. Better to focus on that now and gather that traffic, along with the buzz you create in social media, so you aren't caught with a zero starting point if anything happens.

You might think that the moral of this story is a slightly paranoid "trust no one" mantra but it's not. It's about protecting your stuff and being a smart and savvy author. You would never open up a store in a mall without a lease that locked you in for a certain amount of time, right? While there are no guarantees in anything, you need to be smart about all of these wonderful, free, not-owned-by-you social media sites. You might do a fantastic job of driving traffic, fans, and likes to various pages. But the reality is that you should focus on what you own, your website. I love my social media sites and yes, it's a widely known fact that I'm addicted to Twitter. Yet they aren't the center of my online universe, my website is. Yours should be, too.

Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques.

Sunday, August 28, 2011

30 Ways to Woo the Media

There is a reason so many pitches get rejected by the media. On average, the media rejects 95% of pitches they get. How can you become part of the 5% that get picked up for a story? First, you need to know the reasons why pitches get rejected. Keep in mind these aren't the only reasons, but certainly the majority of them:


Uninteresting email subject lines: Often your pitch is judged by the subject line. Make it something interesting, make it a headline or risk getting relegated to the delete bin.

Long emails: I don't know about you, but I hate reading long emails. The media hates it even more, in fact many of my media friends have told me that if they have to scroll through a pitch, they often won't consider it unless it comes from a very trusted source. How long is too long? If you can read it on the screen without scrolling down, you're in good shape.

Non-compelling topics: You won't get attention for your topic just because you pitch it. It has to be timely, unique, and relevant to the audience they serve. Think HUH: Hip, Unique, and Helpful.

An opened email isn't always a sure bet: Even if your email gets opened, it might still get deleted, here's why: For all of the above reasons. Create a tight, focused pitch that isn't too long and stays on topic. This will increase your chances that the media will read it through.

Not relevant: What I mean by this is that it's not relevant to the audience the media outlet serves. Don't think for a minute that just because you find it interesting and compelling that your media target will. For example, I once had an author tell me about the amazing world of fly fishing, and then insist that Oprah would be interested in this topic. Really? I think not so much. Watch the show, listen to the broadcast, or read the blog or publication - before pitching.

A false sense of urgency: Often I find that folks pitching, in order to get noticed, will call upon a false sense of urgency. Yes, it's urgent that we fix our school systems. Yes, it's urgent that we clean up the environment. Neither of these things is going to blow up tomorrow so don't pitch them as though they are. While it might make for a more compelling pitch, it will only serve to paint you as an unreliable and often excitable source. Neither of these is good.

Unknown senders: An unknown source or sender may be considered an unreliable one. It's easy enough to get to know the media long before you start pitching. And I highly recommend that you do so.

Now, let's look at 30 things you can do to make yourself, and your pitches, irresistible to the media!

1) Start early and Focus on Relationships.
2) Connect on Twitter, Facebook, and LinkedIn: get to know your media, connect with any local and national reporters, journalists, and news people via these social sites so you can get to know them.
3) Comment on postings via Twitter and Facebook: comment on their postings and news when appropriate.
4) Facebook birthdays: this is a great way to connect to everyone on your list, especially media. Wish them a happy birthday, they'll appreciate it.
5) Watch those Twitter hashtags: as you follow your media, you'll start to see a trend of most-used Twitter hashtags, I highly recommend you follow them so you can see who else is talking about the story.
6) Blog about them on your site, referencing a recent story they did.
7) Comment on their stories, whether it's on their site or on their media site.
8) Sign up for Helpareporter.com (HARO) and respond to stories appropriate to your topic.
9) Get to know your smaller, regional publications, and also trade publications. Both of these tend to be easier to get to and could offer you some exposure well in advance of your book launch.
10) Get to know your local radio hosts, or the hosts of stations you'll be targeting. Especially in radio, it's great to get connected to the broadcast people as early as you can. They also tend to be pretty accessible.
11) Go to events where you know you might meet some media folk. This is often a great way to engage them on mutual ground. Attending the same event is a great way to start a dialog or relationship with the media.
12) Practice your elevator pitch! What's an elevator pitch? It's a short, succinct description of your topic or pitch. Short enough to keep them interested (1-2 sentences) but long enough to tell the story, or at least the headline.
13) Become a source for your target media: becoming a media source is something we'd all love to do. But this takes time. By getting to know your media, commenting on stories they write and letting them know your area of expertise, you might become one of their regular sources!
14) Become a connector: be the person the media goes to for other experts as well. How do you do this? Whenever you introduce yourself to media, make sure they know your area of expertise and your ability to connect them to other experts who might be helpful as well.
15) Every now and then, I will share a blog post with a journalist that I think will be helpful to them. I don't do this a lot - just every once in a while.
16) Be succinct: define your story in one sentence. Keep it short, sweet, and relevant to your topic.
17) Sell the benefits, not the features. The media cares about what consumers care about, and all they want are benefits.
18) Make sure the media person has all the information he or she needs prior to the interview. This is especially true for late/breaking news. If there are new developments, make sure they are aware of them. This will save them research time and make them look good!
19) Speaking of making media look good, this is your job as well. Yes! It's important to make them look good, give them a set of questions, a synopsis about the book or interview topic and be prepared in case they ask you a question that doesn't seem quite right. Sometimes the person who is interviewing you doesn't get the media packet until 10 minutes before they go on, which doesn't leave them a lot of time to prepare. Be sure to help make their job easy!
20) Jump on breaking news when it happens and be ready when the media calls.
21) Be flexible. If a reporter covering a big story wants to chat with you on a weekend or late at night/early morning, say Yes.
22) Be excited about your topic: if you're not excited, how do you expect the media to be?
23) Never, ever give up. It might take a while for you to hear back, and sometimes (most times) the media won't respond to you until they have a need for your story.
24) Keep it short. Write short emails, always. Generally media folk are on email overload anyway; don't add to that with long, elaborate emails.
25) Think locally when appropriate: craft a local spin to a national story. While local media will always cover local, they love regional angles to stories that are making national news.
26) Stay on topic: when you do get the interview, stay on topic. Don't stray all over the place, you will confuse the media person and you'll end up getting a much smaller piece of a story if you look too fragmented.
27) Respond immediately: even if you are on vacation, reply right away to all media queries.
28) Don't tell the media anything you don't want to see in print. Assume everything you say is "on the record" even if you ask them to keep it confidential. I've seen authors say "well, off the record;" when it comes to media, assume there's no such thing.
29) Avoid slang and industry jargon: it will confuse the media.
30) Be grateful: always. Send a handwritten thank you note after an interview, and even if you didn't get the interview for which you were being considered, send a note of thanks anyway and wish them well on their story.

When it comes to media, get started as early as you can and build those relationships. Remember that while the delete rate of pitches is high, they are still in need of great guests, interviews, and stories. Be all those things and you'll not only be irresistible to the media, but you'll get a lot of placements that could really help launch your career!

Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques.

Monday, April 18, 2011

How to Write and Publish the (almost) Perfect Book

I love Penny Sansevieri’s newsletters because just as one gest a bit slack about things along comes another gem from the Author Marketing Experts. Here’s Penny’s advice on  …

How to Write and Publish the (almost) Perfect Book
When it comes to publishing, there is a certain recipe for success. And while nothing is guaranteed, there are significant activities which must happen in order for your book to have a chance at success. I often speak of promotion, websites, and gathering a social media footprint. Today we're taking a look at the equally important back-end issues. Now, I can't guarantee if you follow this that you'll come out leading the charge with the most perfect book, but you'll certainly be close. Writers never intentionally write a bad book, or a book that's not marketable. We do our best, and we often hope for the best. But in a world full of clutter, you have to do more than that. You have to step out to succeed, and you have to learn the ropes of your market and the publishing industry. Here are 11 points for you to consider:

1) How big is the market for your book? Before you launch headlong into a campaign or even write your book, be sure you know the market for it really well. Often, I find that authors don't take the time to study their market. This is important because you need to know first and foremost if there is a market for your book. I know this might sound odd, but hear me out. Some years back I worked as a literary agent and was being pitched by this super-talented author. He'd written a book on why good men fall for bad or mean women. He was proud of this book, saying there was no other book like it on the market and further, that he'd written it for men. There are two problems with this:

First, that there is no other book like it on the market. If there isn't a book like it on the market, there might be a reason why. It's not that there are no new ideas, but most of the models that work consist of books that fit a certain, existing market. Second problem: a self-help book written for men. No offense guys, but women buy 97% of all self-help out there. If you're writing a good book with a great topic but for the wrong audience, that's a problem. Know the market.

Go to bookstores and talk to booksellers, they can be the best source of information for you. Ask them if they have a book on your topic and then have them point you in the direction of where those books are shelved so you can see for yourself what the competitive space looks like. If there isn't a book on your topic, see if you can find out why. Ask a professional you trust. This could be your bookseller, or it could be a marketing professional. You'll save yourself thousands of dollars by doing this. Regarding my talented author with a book written for the wrong market, once we repositioned him it was fine. It took little effort but saved him countless hours, dollars, and frustration.

2) What will you call it? When we worked with author Marci Shimoff, she told us that she spent two long weeks agonizing over the title of her book: Happy for No Reason. Marci was featured in Chicken Soup for the Soul, The Secret, and had done extensive speaking events worldwide. Why would she agonize over the title of a book? Because the title (and the cover) are the most important elements of your book. People will judge a book by its cover and title, you can be certain of that. If you're debating on a title, or even if you've settled on one, do not take chances. Find a professional who can give you important feedback. If a title is unappealing, too confusing, or too tied to branding that isn't clear or benefit-driven, you could lose sales. Remember: the title of your book isn't for you; it's for your reader. Make it matter to them.

3) Don't fall in love with your own ideas. This is a big one. It's great to love your work; in fact, you should love it. You should be passionate about it. But don't love it so much that you aren't open to feedback. Feedback is critical to any successful book launch campaign. Further, if you aren't open to feedback, you might miss some advice that could save your book and you from spending thousands of dollars pushing something that isn't quite ready for the mainstream - or worse, a book that's missed its mark only slightly. Be open to feedback and then seek that feedback from professionals you trust and respect.

4) Do you know how to compete with major publishers? If you're self-publishing your book, or even trying to find a major NY publisher for your book, why would this matter? Because, as much as some folks like to say that NY publishers are doing it wrong, they are still the driving force behind the industry. Knowing when they typically release a majority of their titles and what their strengths and weaknesses are is important. Why? Because you need to understand what the competitive landscape looks like. It's important to note, for example, that major publishers don't generally publish to the niches. Why is that? Because they are focused (and must focus) on bigger areas: celebrity titles, trends, etc. Even the things (like the Snooki book) that might turn our stomachs. In an upcoming piece, I will spend some time discussing how NY Publishers work, as well as how you might compete with some of these giants.

5) What's the "look" of your work? I'm speaking specifically about branding and book cover design. I would never trust my book cover to anyone less than a professional designer. Why? Because there are certain things you don't want to leave to chance. This is another reason why you don't want to get too close to your work. You might love a book cover that's totally wrong for your book. Now, don't misunderstand me. You should love your final cover, absolutely. But don't love something that many professionals advise against. This could mean trouble. Further, you should do your research. Look at other covers; see what appeals to you and what does not. Make sure the cover is simple and powerful in design. If you have a brand aligned with your business, make sure there's a synergy between them. Also, your cover shouldn't be too complicated. If you have to explain the cover (or book title) you need to keep searching for a simpler message. Remember: you aren't going to be able to be everywhere and speak to every consumer interested in your book about what the cover or title means. It should pique their interest without confusing them.

6) What other titles are competing with you? Knowing your competitive space is not only important, it's mandatory. As I mentioned in #1, you want to identify your market and know that there's an audience for your book. Once you do, however, you'll want to get to know that market even better. You should read most (if not all) of the top books in your category (to the degree that time allows, of course). You should know the authors who write them and if possible, network with them via email, their blogs or (if you're lucky) in person. Why is this crucial? Two reasons: The first is that you want to know what other titles are out there because your book needs to somehow align with the market. Also, what happens if you do research and find that there's another book exactly like yours? Glad you found out now, aren't you? Now you can change your book slightly to support a similar, but unique, message. Second, networking with other like-minded authors is always a win-win. It's great if you can get to know them, share information, helpful tips, maybe even some upcoming networking events. Knowing your "neighbors" in publishing is never a wasted effort.

7) Who is your target audience and how will you reach them? Who are you writing for? Who is your audience? If you aren't sure, now is the time to find out. Specifically, you want to make sure there's an audience for your book and you want to know how to reach them. By reaching them I mean selling to them. If you're unsure, a professional can help you identify this. The reason you want to do this early on is so that if needed, you can incorporate elements into your book that matter to your reader and make it more appealing to your audience. Identifying your target market and how you will access them is important because this could help you align with them before your book comes out. Let's say that your audience is heavily into associations. This could be a great outlet for you to market to and even, if you're so inclined, to position yourself as a speaker. If you've written fiction, this is important as well. Key associations in your market can be very helpful to your success both through promotion and networking. Authors have a tendency to isolate themselves. Yes, I know this is a stereotypical way of describing an author, but let's face it, between writing, research, and promotion we're clocking a lot of computer hours at our desk. It's important to allocate some time to step out of your comfort zone and get to know the audience you are writing for.

8) How will someone buy your book? You might say: Duh - in bookstores and on Amazon. Well, maybe and maybe not. As I mentioned in #4, bookstore shelf space is often occupied by books published through major houses, therefore getting space on these shelves can be difficult. Your local store or stores may stock you, but that's never certain until the book comes out. I recommend that you offer your book on your website and if you aren't interested in shipping and fulfillment then link to Amazon, Barnes & Noble, or whatever online e-tailer you feel most comfortable with.

Additionally, consider other outlets for selling your book such as: associations, gift shops, catalogs, specialty stores, etc. Why do you need to know this information so far in advance? For planning first and foremost. You want to plan your sales strategy early. If you're going after specialty shops, gift shops, or catalogs you'll need to target them early enough so the book can run through their internal acquisitions process. How will you sell them a book that hasn't been published yet? Print galleys (advanced review copies, also called, ARCs) that you can distribute. Even if the book is only 80% complete, meaning that it's written but in the editing phase, as long as you have a near-final cover you are good to go. Galleys tend to be 80% close to the final book. They should be bound and look like the final book but should indicate on the cover (top or bottom) that it's an advanced reading copy.

9) What's the best time to launch? Timing is everything, especially in publishing. Fall is always a big time for book releases. Publishers tend to publish their biggest titles in the Fall, making this sometimes a rough time to launch. Rough, but not impossible. If you're launching in the Fall you will need to start your efforts early. And speaking of that - when will you start marketing your book? As soon as you have the title and branding complete. Start early, often I recommend six to eight months prior to the book launch.

Remember, it's the long runway of promotion so there's a lot to do before you can take off. Starting well before the book comes out will help you gain significant traction by the time the launch arrives. So, back to your perfect launch time. If you're planning this far out, you should be able to align your book with a target date that supports the subject matter if appropriate. A mom-focused title on Mother's Day, a relationship book on Valentine's day, etc. Remember, it's much easier to sell something to someone who is already interested in it. Selling a topic that aligns with a commemorative date, holiday, or anniversary will make your marketing road a bit easier.

10) What's the unique message? How will you differentiate yourself from the competition? Your book is not the field of dreams; readers won't beat a path to your door just because you wrote it. Remember that you must be different. You must be unique. It's critical to identify your unique marketing message and, as well, identify your elevator pitch. What's your elevator pitch? It's a short, concise message that will help sell your book. It's short, benefit-driven, intriguing, and all about the reader.

11) It's not about you. The biggest and most important message in all of this is that despite the hours that you've toiled writing your book, at the end of the day it's not about you. It's about your reader, and moreover, it's about what your book can do for the reader. If you keep this in mind as you move through the process of writing and publishing your book, you will have a title that will attract readership and help your writing career gain momentum.

Many of us forget this important note. I mean, let's face it: Writing is a very personal experience. Whatever you're writing about, whether it's your life or how to lead a better life, it's all personal. We love our work and we want others to love it, too. Remember your book is your resume and this book is inviting readers into your world. Likely you would never invite a reader to your home, but if you did I doubt that you'd invite them into a messy house, right? Then why launch a "messy" book? Get it edited, vet the content, and get a cover that speaks to the reader. If you can step away from your own book in an objective way, you'll be head and shoulders ahead of most writers who stay too close and too tied to their work. Passion is great, except when it prevents you from making good decisions.

Now that I've given you several ways to succeed, how do you align yourself with professionals you trust? First, do your homework. Read their websites, blogs and newsletters if they have one. If they purport to be social media experts, make sure you take a look at their social media footprint. I've had companies pitch me who say they are experts at social media yet they have no Facebook Page or Twitter account. That doesn't seem very "expert" to me. References are always good to have as well. In fact, the more you can ask others who have been successful for the names of people they trust the quicker it will be for you to find people who have a good track record.

If you hire someone, make sure they can work hourly for you. You just want an opinion, perhaps some brainstorming time. You likely don't need a package, just an hour, maybe two. You don't need to spend your marketing budget on this process, but whatever you do spend can potentially save you a lot once the book hits the market.

Succeeding isn't always about getting to the starting line on time. Often, it's about all the work you do to get to the starting line and then, hopefully, to a successful finish. Our books are often an extension of ourselves, our businesses, and our personalities. But success requires more than just a good book. It requires a lot of sweat equity up front, and while it may seem like a hefty price for a book that hasn't even launched, I can guarantee you this: The more you do now, the more you'll save and succeed in the end. Good luck!

Reprinted from "The Book Marketing Expert newsletter," a free e-zine offering book promotion and publicity tips and techniques.

Thanks for the great advice, Penny! If any readers have more gems to add, please feel free to comment.

Friday, August 27, 2010

Are You Wasting Time Reading...?

The complete question reads like this: Are you wasting time reading about writing when you should be writing? This awful question reared its ugly head when I began packing to move house. Ah yes, the joys of moving. I think it’s number two on the list of Most Terrible Things To Happen In Life. Along with death and divorce, moving house is one of the most traumatic experiences known to man, woman, and writer. Of course, there’s always the chance that while packing, as you scrabble among the dust balls under your desk, you might just find a vital piece of paper with a plot link you thought of in the middle of the night, wrote down, but then couldn’t find... There’s also the chance you could find money, the winning lottery ticket, or the missing library book that has accumulated thousands in fines...


However, the worst part of moving is thinking about what you have been doing for the past few months. Is there a link? Yes, for me there is. You see, I can’t move into my beautiful new house yet, the one with a stunning TWO (yes, two) room office. This is an incredible step up as far as office space goes, and I just can’t wait to fill it with books, lost library books, missing pieces of paper, and dust balls (My housekeeper very wisely put a clause in her contract that prevents her from cleaning my current office and I guess it extends to the new one...) How is this connected to what I have (not) been doing for the past few months? Let me explain. Alas, I have to camp out in a rented flat for two months while the current owners make their own moving arrangements. This means no access to the Internet unless I go down the road to an Internet cafe and log on. So, I’ll only be doing that once or twice a week. I decided I should pare down my subscriptions. It was a shock to find out just how much mail I was receiving.

Last week I did not open my email for two days. When I did, there were over 100 messages in my inbox. Apart from the ever-present ‘you have won the UK lottery’ spam mail, I found I had recklessly subscribed to just about anything that had ever presented me with an interesting article. I was receiving mail from all sorts of blogs and newsletters, some with remarkable articles, some with run-of-the-mill stuff. In my eagerness to learn more about honing my writing skills and developing a marketing strategy, I had accumulated so many subscriptions that basically my time on emails had gone from 10-15 minutes every morning to 90 minutes. Unacceptable. I was spending more time reading about writing than actually doing any writing.

I also found that while many of these articles were extremely informative, I had begun to question my writing, my characters, the back story, the inner story, the action, the dialogue, the adjectives, the adverbs ... I had begun to tear my writing apart. So, I had to cut off the source of my addiction and ... unsubscribe! I have, however, kept the few stalwarts that I began with. I expect that once I am settled in my new abode I shall be tempted to start subscribing again. But my resolve is firm: forge ahead with more writing, and not so much reading about writing. I shall leave the ‘fixing’ to my editor!

Here’s my TOP Ten List of best blogs, sites and newsletters about writing and marketing. I just know I will start adding to my list again....

Thursday, August 5, 2010

12 Secrets to Selling More Books at Events

One of the funniest book signing videos popped up recently on YouTube: Parnell Hall singing about signing books in the Walden Books. It's an amusing video but possibly taps into every writer's greatest fears ... will anyone come to the store and will anyone buy my books? Marketing guru Penny Sansevieri offers 12 great secrets to selling more books at events, not just book stores.

So you got a book event, great! Now you want to maximize it, right? You've heard your writing buddies talk (or perhaps read online) about the lack of attendance at signings, so figuring out how to maximize the event, regardless of the numbers might be tricky. While I spend a lot of time addressing online marketing, the offline component is one you shouldn't overlook. If book events are where you want to focus, then bringing in some ideas to help you sell more books is something you should consider.



Some years back when I was promoting The Cliffhanger I ended up at a book signing in the driving rain, I mean it was pouring and the store was all but empty. It was amazing I sold even one book, let alone seven. While not a big number, the copies were all sold to people who were seeking refuge in the store from the rain and not there for my event. This signing taught me a lot about events and connecting with consumers in stores. If you have an event coming up, consider these ideas before you head out:


1. Marketing: First and foremost is the marketing of your event. But I'm not talking about the marketing you do in the media (though that is great too) I'm speaking of in-store marketing; this is what most folks seem to overlook. This is where you supply things to the store to help them market your event. Because the first phase of a successful event is driving people to it. Here are a few thoughts.


a) Do bag stuffers. You can easily do this in your favorite computer program, do two up on a page, meaning that you use one 8 1/2 by 11 sheet of paper to do two fliers. You'll want to ask the store first if they mind that you provide this, most stores or event venues don't.


b) Bookmarks: while most in the industry see these as passé, people still love them. You can do bookmarks and bag stuffers (or staple them to the flier) or you can do custom bookmarks with the date and time of your event. Nowadays it's pretty easy to get these done cheaply. Keep in mind that if you are having the event in a mall or other type of shopping area, you might be able to drop the bookmarks (or bag stuffers) off at the nearby stores to see if they'll help promote the event.


2. Book signings are boring: Regardless of where you do the event, plan to do a talk instead of a signing. People are drawn into a discussion and are often turned off by an author just sitting at a table. Marketing is about message and movement so stand up and speak. If speaking in public is intimidating to you, go to Toastmasters or some other local networking/speaking group and see what you can learn.


3. Unique places: If you want to get more attention for your event, consider doing events in unique places. We've done them in video stores, electronics stores, gyms, even restaurants (on slow nights); doing outside-the-bookstore events is a great way to gain more interest for your talk. Why? Because you aren't competing with everyone else at the bookstore for your crowd. When you do an event at a locale that doesn't normally do events, you'll attract more people just because it's considered "unique."


4. Show up early and talk it up: OK, so let's say you're in the store and there are a ton of people in there shopping (a book event dream, yes?), I suggest that you take your extra bag stuffers or custom bookmarks and just hand them to the people in the store. Let them know you are doing an event at such and such time and you'd love it if they can sit in. You'll be surprised how many new people you might pull in this way.


5. Customize: Regardless of what your talk is about, poll the audience first to see a) what brought them there, or b) what they hope to learn if your talk is educational. I suggest this because the more you can customize your discussion, the more likely you are to sell a book. If you can solve problems (and this is often done during the Q&A) all the better. You'll look like the answer machine you are and readers love that. If you have the answers, they'll want to buy from you. I promise.


6. Make friends: Get to know the bookstore people, but not just on the day of the event. Go in prior and make friends, tell them who you are and maybe even hand them your flier or bookmark (or a stack if you can). Often stores have Information Centers, see if you can leave some fliers there instead of just at the register. Getting to know the people who are selling the book is a great way to help gather more people into your event. If your event isn't in a bookstore but attached to a shopping area or mall, go around to the stores (and perhaps you did this when you passed out the fliers) and let them know you have an event and ask what you can do to help them promote it. If you can rally the troops to help you market your talk, you could triple the numbers of people at your event. No kidding.


7. Take names: I always, always recommend that you get names and (email) addresses from the folks who attended. Signing them up for your mailing list is a great way to keep in touch with them and stay on your reader's radar screen. If you have a giveaway or drawing, great! This will help you to collect names. If you don't, offer them a freebie or e-book after the event. Often if I'm doing a PowerPoint presentation I will put together a set of them (delivered in PDF) after the event. Attendees need to sign up to get them and then once they do, I include them in our newsletter list, which helps me to stay on their radar screen.


8. Pricing: Make sure your book is easy to buy. If you are doing this outside of a bookstore this is easy to do and will help your sales. I find that a rounded number like $10 or $20 makes for a quick and easy sale. If you can round up or down without adding or losing too much to the price, by all means do it.


9. Book pairing: One way you might be able to round up is by pairing your book with a freebie. When I paired Red Hot Internet Publicity with a second, but smaller, marketing book I took the awkward pricing of $18.95, bumped it up to $20 (so 2 books for $20) and quadrupled my sales after an event. Now the pairing doesn't have to be a book, it can be a special report or even an e-book that you send to them after the event.


10. Product and placement: As you're doing your talk (especially if it's in a non-bookstore venue) make sure that you have a copy of the book propped up in front of you so event visitors see it the entire time you are speaking. Hold up the book when appropriate and use it as an example when you can. This will help to direct the consumer's eye to the book - and making eye contact with the product is a good way to make sure it stays on their radar screen throughout your talk. When I do a speaking gig at an event that allows me to sell books in the room, I will sell four times more than I would if the attendees have to go somewhere else to buy it, so make the buy easy. If you can, make sure your books are for sale in the room.


11. Ease of purchase: Aside from pricing, if you're doing your own checkout make sure that you have many ways consumers can buy your book. I take credit cards at the event, checks and cash. Don't limit yourself as to what you can take or you will limit your sales.


12. Post event wrap-up: So the event is over, what now? Well, if you got attendees to sign up for your newsletter (you did do that, right?) now it's time to send a thank you note for attending and remind them (if they missed the chance at the event) to buy a copy of your book at the "special event price."


Speaking and book events are great ways to build your platform, but if you aren't selling books there's little point in doing them. For many of us, our book is our business card and thus, if we can sell our "business card" we can keep consumers in our funnel. If your book isn't your business card you still want readers, right? The marketing before, during and after an event is crucial to building your readership. While it's easy to say that events sell books, they often don't. I find that if you don't "work it" you often will find your time wasted. Seek the opportunities when they are made available to you - and then maximize them when they are, you'll be glad you did!


Thanks, Penny!

Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques.

Friday, June 25, 2010

The Real Secret to Twitter

When I began marketing my book, I knew nothing. I always say I knew nothing and I don’t think anyone believes me, but truly I had no idea where to begin telling people about myself or my book. I happened upon one of Penny C. Sansevieri’s newsletters by accident and have been following her articles, Tweets, podcasts, and newsletters ever since. Penny is a book marketing expert. She has such an excellent grasp of the publishing industry that her advice and information are a boon to any author, either of fiction or non-fiction. Today I’d like to share her advice on using Twitter effectively. Actually, when I first created my Twitter account I had no idea what I would Tweet about. Talk about being terrified … I was Twerrified. If you’ve ever felt that way, or still feel that way, stop panicking. Advice to follow as Penny shares the real secret to Twitter!

If you've ever been impressed by the number of followers someone has on Twitter, I have a newsflash for you: it doesn't matter. The thing is, you can buy followers (no, I'm not kidding) sort of like buying mailing lists. How effective is buying followers? Well, let me ask you: How effective was the last mailing list you bought? Whatever your answer is I can guarantee you that buying Twitter followers will be far less effective. Why? Because social media does not favor automation, it favors engagement, interaction, and yes, being social.

You might be interested in knowing someone's Twitter-reach or you might be trying to determine if your campaign is effective. Here are some key things to look at when measuring anyone's Twitter-success:

1) How active is the person on Twitter?

2) How relevant to their market are their updates? For example did a mystery author just tell you she's washing her cat?

3) How much do they broadcast vs. communicate?

4) How often are they retweeted?

5) How many Twitter lists are they on?

One of the best ways to determine if your Twitter campaign is effective—or someone else's—is by gauging how often they are retweeted. Retweeting is an important factor in Twitter, possibly the most significant means to determine an effective Twitter person from an ineffective one. In fact, Twitter popularity lists aren't based on the amount of followers but rather on the amount of activity in a campaign. When I recently pulled up a list of the top 10 Twitter-ers in Southern California, I found that many in the top 10 didn't even break 10,000 followers.

How can you determine how active an account is? There are a few services that you might want to look into. The first is Retweet Rank. This service shows you (by user) how much someone has been retweeted as well as their most popular retweeted posts.

Twitter Analyzer is another great tool for determining how far tweets have traveled. You can isolate a user or a particular Twitter-stream. Very useful site!

How can you increase your tweet-ability? Here are a few tips to help you grow your Twitter campaign:

1) Know what your followers want: the first piece sounds simple but could take you the most amount of time. Candidly, it took me three months to finally get a handle on what my followers wanted and what seemed to rank high on the retweeting scale. If you don't know what your followers want, try following popular people in your market and see what they are posting about. Use this as a guideline to help you dig deeper into what your market wants.

2) Share useful advice: now that you've determined what your followers want to see on Twitter, make sure the information you are sharing is helpful. I know this sounds like an oxymoron. If you've determined what your followers want of course what you tweet on will be helpful, right? Wrong. Ask yourself what they need, not what you think they want. There is a big difference.

3) Don't overtweet: OK, full confession, I've been guilty of this from time to time but now I've found a good balance of between 4 and 5 posts a day. This may be a metric that works for you, but you'll need to determine that on your own. How do you know? If people start unfollowing you the reason may because you are overtweeting.

4) Balance broadcasting with communicating: this is a biggie for many of us. It's important to use any social media tool like a telephone. You would never call someone and just blast them with information, right? You'll give them something, wait for a response and then respond to their question and so a discussion ensues. Use social media as you would a telephone: communicate, don't broadcast.

5) Comment on current events that relate to your industry: becoming the go-to person for everything related to your industry is what most of us aspire to. Keeping apprised of what's going on in your industry is important and then, sharing the highlights or most significant items with your followers will go a long way toward growing your popularity.

6) Recommend helpful resources: much like current events, you want to offer helpful resources to your followers. This might not be appropriate to every market, but for the majority of us this works very well. Again, the more you can become a resource the more you will grow your popularity on Twitter or, for that matter, any social media site.

Many people hop on to Twitter thinking it's a numbers game when it really isn't. You can have a Twitter-tribe of millions and not gain the same kind of social media success that you would with only 1,000 followers. The wisdom of the crowd knows that it's not always the size of the audience that matters but how engaged they are in you and your message. Find the balance that works for. You'll be glad you did.

Reprinted from "The Book Marketing Expert newsletter," a free ezine offering book promotion and publicity tips and techniques. Visit Penny's Author Marketing Expert site for loads more articles and tips on book marketing.